Frequently asked questions

Best by dates are listed on the meal labels, 4-6 days are recommended.

Yes, we recommend freezing the meals upon receiving to preserve freshness.

All allergens are listed on the meal profile and ingredient page.

If you notice an issue please report it at 1-866-442-3287 or within 24 hours. We will not be able to address any issues that are reported after that time frame.

* please provide photos and as much detail as possible when reporting any issues.

Yes, you can log into your account and cancel any order and a refund will be processed. Please note we ask 48 hour notice for any cancellation for refund.

The delivery window for our courier service is 8am-8pm.

No, your meals are delivered in temperature controlled packaging. If you are unavailable to receive the package the courier service will leave at your address unless otherwise instructed

Yes, Clean eats meal plans are recommended by our nutritional team, you have the ability to change the meals within your plan limited to what meals would best fit your goal.

Yes you can cancel or modify your subscription as any time. We ask all cancellations by 48 hours prior to your delivery date.

Clean Eats subscriptions are recurring every week on the delivery date selected at sign up