Common Questions

How long do the meals last for?

Best by dates are listed on the meal labels, 4-6 days are recommended.

Can I freeze the meals?

Yes, we recommend freezing the meals upon receiving to preserve freshness.

What if I have food allergies?

All allergens are listed on the meal profile and ingredient page.

What do I do if I have an incomplete or damaged order?

If you notice an issue please report it at 1-866- 442-3287 or info@Cleaneatsmealprep.com within 24 hours. We will not be able to address any issues that are reported after that time frame.

*please provide photos and as much detail as possible when reporting any issues.

Can I cancel my order?

Yes, you can log into your account and cancel any order and a refund will be processed. Please note we ask 48 hour notice for any cancellation for refund.

When are my meals delivered?

The delivery window for our courier service is 8am-8pm.

Do I need to be home?

No, your meals are delivered in temperature controlled packaging. If you are unavailable to receive the package the courier service will leave at your address unless otherwise instructed

Can I choose my own meals?

Yes, Clean eats meal plans are recommended by our nutritional team, you have the ability to change the meals within your plan limited to what meals would best fit your goal.

Can I cancel my subscription?

Yes you can cancel or modify your subscription as any time. We ask all cancellations by 48 hours prior to your delivery date.

When will I receive my meals?

Clean Eats subscriptions are recurring every week on the delivery date selected at sign up


Have a more specific question to ask? Contact Us

Where to find us

6 Church St.
Haledon NJ 07508
+1 866-442-EATS